Frequently Asked Questions
General
Where in the Philippines do you ship and what shipping provider do you use?
We ship to any location in the Philippines via multiple delivery partners including but not limited to LBC, PAYO, QuadX, Transportify, and Lalamove. The shipping fee will depend on your location and weight/size of items ordered, and will be shown upon Checkout.
How long does shipping take? How do I know when my order is on its way?
For Metro Manila deliveries, shipping usually takes 3-5 working days after order is completed.
For Provincial deliveries, it may take 4-8 working days. Please do expect some delays in deliveries as airfreight operations are limited under current conditions.Once your order has been sent out, we will send you a tracking number and link so you can monitor the status of your package.
Can I pay Cash on Delivery (COD)?
We only accept payment BEFORE delivery.
Do you accept G-Cash payment?
Yes, we accept G-cash payment. Please scan QR code to settle your purchase and send your proof of payment to Viber number: 09171234567
with the following details:
Name:
Delivery Address:
Order Quantity:
Contact number:
The specified shipping time has passed and my order still hasn't arrived. Where is it?
You may track all orders via the tracking number sent to you by our “Book Keeper”. There are multiple reasons for a delivery to be delayed—bad weather, logistical delay, and change in flight schedules. This is especially true under pandemic circumstances.
If you are unable to track it, please contact us at kingmakerthebook@gmail.com and we will help you track down your package.
I am not in the Philippines, but I would like to order. Can I still purchase?
For orders coming from the US & Canada, please send your payment to this account:
ABCDE. F. GHIKLJFG
Account number:
Apple Pay:
And send your proof of payment with your details to email address:
kingmakerthebook@gmail.com
Name:
Order Quantity
Deliver Address:
Contact Number:
Can I cancel my order?
For orders coming from the US & Canada, please send your payment to this account:
ABCDE. F. GHIKLJFG
Account number:
Apple Pay:
And send your proof of payment with your details to email address:
kingmakerthebook@gmail.com
Name:
Order Quantity
Deliver Address:
Contact Number:
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